We pride ourselves on our unrivalled commitment to supporting our customers and are delighted to provide award winning service.
In 2010 we received the prestigious British Quality Foundation Customer Satisfaction Award and the coveted North of England Business Excellence Award in recognition of continued levels of service excellence.
We have been recognised as offering world class customer service by the Institute of Customer Service. We completed a programme of internal review, customer satisfaction benchmarking and independent external assessment to achieve ServiceMark - the coveted national standard of customer service.
We have been awarded ISO 9001: 2008 in acknowledgement of our quality management systems. This accreditation recognises our excellent control over systems and procedures that ensures the needs and expectations of our customer are continually met.