My Westfield

My Westfield

This is our dedicated area for policyholders. Depending on the plan type policyholders can either manage or view their plan online.

Get in touch

Customer helpline: 0114 250 2000
Enquiries: enquiries@westfieldhealth.com

New Website Survey

  • 1. What is your first impression of the ‘look and feel’ of Westfield Health's new website?

  • 2. How would you rate the new Westfield Health website?


    Excellent Good Fair Poor
    Design


    Menu structure


    Layout of pages


    Navigation


    Content


  • 3. If you were a visitor to Westfield Health‘s old website, how does the new site compare with the old site?

  • 4. Did you find the information you wanted on the new Westfield Health website?

  • 5. When searching for something on the new Westfield Health website, were you successful the first time?

    • If you answered No, please tell us what you were searching for

  • 6. Is there a particular part of the new Westfield Health website that you found difficult to navigate? Please tell us where, why and how we can improve that section of the site?

  • 7. Which part of the new Westfield Health website did you think is the most useful?

  • 8. Which part of the new Westfield Health website did you find the least useful?

  • 9. Is there any additional information you would like to see added to the new Westfield Health website?

  • 10. Does the new Westfield Health website load correctly in your browser?

    • If not, please tell us what browser are you using?

      (Note: This site is best viewed on the latest versions of Firefox or IE 7 or higher.)

  • 11. Have you experienced any other problems using the Westfield Health website?

    • If yes please tell us about this and provide a URL address to help us fix the problem

  • 12. Will you visit the site again?

    • If no, please tell us why not

  • 13. Do you have any other suggestions for improving our new website?

  • 14. And finally, please provide your email address if you would like us to get back to you.