You can use the Westfield Health care advisory team to support you with your own care, or the care of any of you/your partner’s elderly relatives defined as 65 or over (including your partner if aged 65+). The care advisory team can help you with your role as a carer.
How do I access it?
To access the Telephone Care Advisory Service:
Call 0114 303 1060
(Available 8.30am-5.30pm, Monday to Friday except public holidays. Call charges may apply)
You’ll be asked for your Westfield Health access number, this is available on your online portal.
What do you get?
- Understand your rights, navigate NHS/Private residential and home care choices, resolve care issues.
- Have the most appropriate care providers researched for you to make an informed choice.
- Get practical and emotional support for your caring responsibilities.
Our customer stories
"Janet contacted us because her mother Margaret had a stroke and had been advised that, due to the high level of her nursing need, she now needed to move into a care home with nursing."
"Ronald, 84, had a fall and fractured his left arm which required surgery. He was due for discharge imminently but his wife, Maureen, was concerned that she may not be able to help him dress as her fine motor skills were poor due to arthritis."
"Robert and Jean have been married for 50 years and have lived in the family home since the 70s. Their children flew the nest many years ago, with only a daughter remaining nearby. She herself works full time and has two children at school."