Help Centre

How do I arrange my surgery?

If your GP recommends you see a Specialist Consultant and you think you may need surgery, please do call us.  We'll need to ask you some questions about your medical condition so that we can confirm that your procedure is covered and then we'll send you a claim form to complete with your Consultant.

Once we have all the information we need, our case manager will contact you and will work closely with you to arrange the most appropriate private treatment package possible.

Visit My Westfield to see our typical claims journey illustration. Your plan guide also gives you a useful step by step guide and detailed information on how to make a claim.

Top Questions

How can I find my plan guide?

Your plan guide is available in the My Westfield section of our website. More Details