help > individuals > information on claiming
How do I make a claim?
You can claim online for all benefits in My Westfield.
To receive money back where you've paid for treatments, goods or services such as visits to the opticians or dentist.
- Receive and pay for your healthcare treatment as normal
- Claim via our My Westfield App, online or by completing and sending us a claim form
- You'll need your original receipt
- Claim within 13 weeks
- Receive payment directly into your bank account. All done!
For cash payout benefits like maternity and in-patient, where you don't pay for anything upfront, you'll need to include other required supporting information in your claim.
Find out more about how to make a claim.