If you’re claiming for an NHS or private prescription charge

Your receipt should include:

  • the person’s name who received the treatment/goods/services
  • the date and amount of each payment
  • the supplier or practitioner’s name, address and contact details
  • details of the treatment/service received
  • the date you, or a person eligible to claim, received the treatment/goods/services
  • itemised details of any additional sundry items that were bought

We can’t accept:

  • invoices without a supporting full receipt
  • credit/debit cards receipts without a supporting full detailed receipt
  • receipts for part payment or deposits – including those with outstanding balances to pay

If you’re claiming for the cost of a pre-payment certificate

Your pre-payment certificate should include:

  • the person’s name who has purchased the certificate
  • the date of purchase
  • the date the certificate is valid to
  • a copy of the original

We can’t accept:

  • credit/debit cards receipts without a supporting full detailed receipt
(Please see your terms & conditions for any exclusions to this benefit)
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