We are passionate about inspiring and empowering our colleagues to be the best we can be. We believe that our people are our strongest asset and by recruiting people that understand and live by our values; The Westfield Way, we aim to continue to provide an excellent experience for our colleagues and customers. Our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported has been demonstrated by our achievement of the prestigious Investors in People Gold accreditation!

About the role

The role of a Senior Software Developer is central to providing a comprehensive and efficient claims process to our customers. Westfield Health are dedicated to making a healthy difference to the quality of life of our customers, and the Senior Software Developer supports our mission by providing first class technical solutions and offering excellent customer service.

The Senior Software Developer will work within the IT Team to design and develop software solutions to provide Health Cash Plans to customers to cover the cost of essential healthcare, as well as providing access to valuable health and wellbeing services.

Main Duties and Responsibilities

• Bring industry best practice to develop robust, clean and test-covered code to satisfy required developments for each agile sprint/ story.
• Lead collaborative design processes for the architecture and implementation of new software and cloud infrastructure to meet the requirements of the business.
• Support and feed into Project scoping and definition alongside other Developers, Delivery Managers and Project and Programme Managers.
• Line management and personal development of a small number of developers.
• Carry out Scrum Master responsibilities within the squad to encourage communication/collaboration and remove impediments to progress.

Skills and Values

We are looking for people to join our team who have the right level of experience and skills working in a customer experience environment and can also demonstrate behaviours in line with our Values; The Westfield Way.

Skills and Experience

• Passionate about clean and pragmatic code, TDD/BDD and modern software development practices.
• Experience designing and building stacks for scalable web applications, with consideration of performance, security, auditing, maintainability and integration concerns.
• In-depth familiarity with modern .NET technologies including:
• C# 7
• ASP.NET 4.7,
• .NET Core, including Core MVC, and Web API
• Entity Framework
• Cloud experience in AWS, Azure or GCP (AWS preferred)
• Knowledge in developing mobile-first responsive websites, with relevant Javascript knowledge and experience in frameworks such as Bootstrap.
• Front-end frameworks including Angular 2 +/ Vue.js
• Experience of version control systems including Git
• Experience of preparing and coordinating the use of development and testing environments and a continuous integration process through these with multiple CI providers such as TeamCity, CircleCi, Jenkins etc either on-prem or in cloud
• Experience of Agile working and the software development lifecycle
• Experience of container technologies with knowledge of container orchestration systems including Rancher, Kubernetes, Docker Swarm etc
• RDB experience with MS SQL Server or MySQL
• Schemaless database experience with MongoDB or similar

The Westfield Way

Our co-created Values reflect the ‘way we do things around here’. The Senior Software Developer will be expected to demonstrate these values in all aspects of their role.

We care - To uphold an environment where there is mutual respect, compassion and care for the different types of work that we do, and types of people we work with. To be proud of our individual differences, our relationships and commitment to each other.

We’re in it together - To know you belong at Westfield Health; we are encouraged, valued and recognised to be the best team we can be. We consider how we can work better together by being open, supportive and listening to each other.

We are explorers - For us all to get involved with how Westfield Health develops and progresses. To embrace changes and be curious about how we do things differently. To have the voice to be constructive, challenging and pioneering.

We own it - Contribute through informed, evidence-based thinking about how we can improve, whilst being accountable and taking ownership of our work. To be proud of our contribution and have clarity of how we all make a positive difference.

Benefits

Westfield Health offers many benefits to our colleagues as part of your employment package. We believe that by treating our colleagues well, they will enjoy working with us -and happy colleagues makes happy customers; it’s a win-win!

Stay fit and well by accessing your personal Health Cash Plan and Private Medical Insurance policies. Be rest assured that you are well looked after and have cover for all your essential healthcare needs.

Take advantage of our all-inclusive internal wellbeing experience. We offer all colleagues free access to our Active Space which includes a personal wellbeing assessment using Wellbeing Journey, daily classes and development from our wellbeing coach. Take time within the working day to utilise our Wellbeing Room, Yoga and Pilates classes to unwind and relax.

Our annual bonus scheme reflects the hard work we all contribute towards. We offer flexible working arrangements to balance your home and work life and, important to know for the future, we offer incremental annual leave and service awards to our colleagues after 5 years’ service.

Are you interested?

Part of the selection process will be a Competency Based Interview. Candidates will be asked for specific examples detailing how they have demonstrated the Skills and Values required for this role.

If you feel that you have the necessary skills and values to carry out this role, please apply by submitting your CV and provide information relevant to the selection criteria stated. This should include examples of how your skills, qualifications and experience meet the requirements of the role along with any other relevant supporting information.

Submit your CV and covering letter via email to HRinbox@westfieldhealth.com

We are passionate about inspiring and empowering our colleagues to be the best we can be. We believe that our people are our strongest asset and by recruiting people that understand and live by our values; The Westfield Way, we aim to continue to provide an excellent experience for our colleagues and customers. Our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported has been demonstrated by our achievement of the prestigious Investors in People Gold accreditation!

About the role

The role of an IT Support Specialist is central to providing our customers with a caring and proactive support service. Westfield Health are dedicated to making a healthy difference to the quality of life of our customers, and the IT Support Specialist supports our mission by managing and resolving customer queries and offering excellent customer service.

The IT Support Specialist will work within the IT Team to support the systems to provide Health Cash Plans to customers to cover the cost of essential healthcare, as well as providing access to valuable health and wellbeing services.

Main Duties and Responsibilities

• Provide end user IT Support for software, infrastructure and desktop services
• To respond to enquiries in person, via Internal call logging system or telephone
• Support end-users by interacting with Microsoft Windows server/Desktops and Office 365
• Ensure security and upgrades are applied to desktops and laptops and kept up to date
• Manage own time effectively in support of the internal priorities as determined by the IT Operations Team Leader
• Installation of authorised software throughout the estate
• Ensure the internal licensing\asset Management processors are followed; /li>
• Set up and configure new IT related hardware
• To perform daily system backups and proactive system checks
• Liaise with third party suppliers
• Provide a consistent, high quality customer experience to end user’s
• To contribute to the achievement of departmental objectives and business results.

Skills and Values

We are looking for people to join our team who have the right level of experience and skills working in an IT environment and can also demonstrate behaviours in line with our Values; The Westfield Way.

Skills

• Good knowledge of IT
• Good troubleshooting skills with at least 2 years previous experience
• Excellent customer experience skills
• Excellent communication skills both verbally and in writing
• Be highly self-motivated, reliable, adaptable and able to work with no supervison
• Experience of managing relationships with third party suppliers
• Extensive experience of managing support calls, incidents, problems, root cause analysis and providing workarounds and solutions
• Must be able to plan, organise, prioritise manage and track numerous concurrent activities to successful outcomes

Previous experience of the following would be desired but not essential

• Office 365 –installation and end-user assistance;
• Windows Server administration;
• AD/DNS/DHCP/IP Addressing;
• Microsoft Exchange administration;
• Microsoft Deployment Technologies (WDS/SCCM);
• VOIP telephony;
• Extensive Windows client experience;
• Proactive in suggesting new solutions and innovations to the department and business.
• Physical and virtual backup technologies;
• VM Ware;
• SQL administration; and
• Enterprise SAN management.
• Sophos Antivirus

The Westfield Way

Our co-created Values reflect the ‘way we do things around here’. The ICT Support Specialist will be expected to demonstrate these values in all aspects of their role.

We care - To uphold an environment where there is mutual respect, compassion and care for the different types of work that we do, and types of people we work with. To be proud of our individual differences, our relationships and commitment to each other.

We’re in it together - To know you belong at Westfield Health; we are encouraged, valued and recognised to be the best team we can be. We consider how we can work better together by being open, supportive and listening to each other.

We are explorers - For us all to get involved with how Westfield Health develops and progresses. To embrace changes and be curious about how we do things differently. To have the voice to be constructive, challenging and pioneering.

We own it - Contribute through informed, evidence-based thinking about how we can improve, whilst being accountable and taking ownership of our work. To be proud of our contribution and have clarity of how we all make a positive difference.

Benefits

Westfield Health offers many benefits to our colleagues as part of your employment package. We believe that by treating our colleagues well, they will enjoy working with us -and happy colleagues makes happy customers; it’s a win-win!

Stay fit and well by accessing your personal Health Cash Plan and Private Medical Insurance policies. Be rest assured that you are well looked after and have cover for all your essential healthcare needs.

Take advantage of our all-inclusive internal wellbeing experience. We offer all colleagues free access to our Active Space, daily classes and development from our wellbeing coach. Take time within the working day to access Yoga and Pilates classes to unwind and relax.

Our annual bonus scheme reflects the hard work we all contribute towards. We offer flexible working arrangements to balance your home and work life and, important to know for the future, we offer incremental annual leave and service awards to our colleagues after 5 years’ service.

Are you interested?

Part of the selection process will be a Competency Based Interview. Candidates will be asked for specific examples detailing how they have demonstrated the Skills and Values required for this role.

If you feel that you have the necessary skills and values to carry out this role, please apply by submitting your CV and provide information relevant to the selection criteria stated. This should include examples of how your skills, qualifications and experience meet the requirements of the role along with any other relevant supporting information.

Submit your CV and covering letter via email to HRinbox@westfieldhealth.com