To register for My Westfield, ensure your policy start date has commenced as indicated in your welcome documentation. Registration is only available on or after your policy start date.
It’s really quick and easy. Go to My Westfield, then in the ‘Sign in to My Westfield’ section, click ‘Register for an account‘.
When registering, an authentication code will be sent from us. If you don’t find it in your inbox, check your junk/spam folders. For work email registrations, ensure your security settings allow receipt of emails from Westfield Health to prevent any blocking.
While registering, please make sure your surname and Account Number are entered as provided in your welcome documentation. If there are discrepancies, please contact us, as this may impact your registration until we’ve amended the discrepancy.
Your email address might already be associated with a previous Westfield product or used by another individual, please note an email address can only be used on one account at a time. Should this be the case, please contact our customer care team on 0114 250 2000 (8:30am-5:30pm, Mon-Fri, except public holidays).