If you’re submitting your claim for maternity/paternity

The full birth certificate should include:

  • you named as the mother or father
  • a copy or photo of the original

We can’t accept:

  • a short birth certificate that doesn’t name you as the mother or father
**please note a photocopy or photo of the certificate is acceptable – DO NOT post your original receipt to us

If you’re submitting your claim for adoption

The adoption papers should include:

  • you named as the child’s adopter
  • a copy or photo of the original

We can’t accept:

  • any documents that do not have you named as the child’s adopter
  • the child’s birth certificate without the adoption papers
(Please see your terms & conditions for any exclusions to this benefit) **please note a photocopy or photo of the papers is acceptable – DO NOT post your original papers to us
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