Your health cash plan isn’t a travel insurance policy.
However, you can use your cover for emergencies when temporarily travelling away from home. For example, if you damage your glasses whilst overseas, you can still claim towards the optician’s costs, up to the limits of your plan.
We ask that all relevant documentation relating to your claim is in English. Entirely at our discretion we may agree to accept an English translation accompanying the original documents, when you’ve provided this at your own expense.
You (and if the claim relates to them your dependant child) must be resident in the UK for a minimum of 6 months each year to be eligible for cover on this plan. When you submit a receipt for money that you’ve paid, we will use the currency exchange sell rate, supplied by our bank, on the date we process the claim.
The benefits covered under Worldwide cover (if included on your policy) are:
- Dental Accident
- Emergency Dental treatment
- Optical – replacement eyewear (glasses or contact lenses)
- Emergency admissions for In-patient or Day Surgery
- DoctorLine
- 24 Hour Advice and Information Line
All other benefits and services are not available.
This plan is not a travel insurance policy.
To see a full list of the benefits covered on your plan, including the benefits covered for emergencies when temporarily travelling away from home, please refer to your plan guide, which you’ll find in My Westfield.