We’re completely impartial. We don’t hold a register of practitioners and we don’t recommend individual practitioners to our policyholders. We simply require that any practitioner you see must be registered with, or a member of, an approved professional organisation.

As long as the practitioner you receive and pay for treatment from is a fully qualified member of the relevant professional body for each benefit type, your claim would be processed in accordance with the benefit available on your plan.

We’ve made a list of sites to help you find an approved practitioner.

We do exclude any practitioners that are a member of your immediate family – a parent, child, brother or sister, or your partner or from a business that you own.

If you still have a question try searching our FAQs