1. Our use of cookies

To make full use of our website, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain personalised features by using them.

1.1 How to control and delete cookies

Westfield Health will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by Westfield Health, you can do this through your browser settings (or your mobile phone’s handset manual). The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies. Please note that Westfield Health does not accept any responsibility for the information given on this website. Please be aware that restricting cookies may impact on the functionality of the Westfield Health website. If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.

1.2 Google Analytics cookies

Westfield Health uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of the site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. For more information on the cookies set by Google Analytics, including information on how to opt out please go to: policies.google.com/privacy

1.3 List of Westfield Health cookies

ASP.NET_SessionId and ASPSESSIONIDxxxxx The ASP.NET session state is a technology that lets you store server-side, user-specific data. Web applications can use this data to process requests from the user for which the session state was instantiated. A session state user is identified by a session ID. We use this for securely keeping track of data such as your shopping cart. Darwin Cookie used by asp.net authentication to create a secure area for policyholders and companies to log into. WCHS_AUTH_DETAILS Legacy cookie used to authenticate logged in users on legacy pages. Scheduled to be removed. wsjpecrjs Used to remember your cookie preferences.

1.4 List of third party cookies

1.4.1 Share This (social sharing)

__unam Monitors “click-stream” activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis widget is used on the news story page. The ShareThis service only personally identifies you if you have separately signed up with ShareThis for a ShareThis account and given them your consent. __stid The ID is used to identify the user session __uset Indicates whether the user has had a cookie created. Part of the ShareThis widget on the news story page. UID & UIDR 3rd party cookies, comes part of the ShareThis widget to measure audience size.

1.4.2 Twitter

Guest ID The site uses a twitter widget on the homepage. If you are logged in to Twitter these cookies would have already been set. However if you are not logged in and not visited any sites with a twitter widget it will set a Guest ID. Tracking ID & k Used to determine if the user is logged in to their Twitter account.

1.4.3 You Tube

VISITOR_INFO1_LIVE, PREF & use_hitbox Cookies used by embedded youtube videos.

1.5 List of third party cookies that are only occcasionally used

1.5.1 Click Tale (web analytics)

This site sometimes uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website, make it more user-friendly and monitor that it is performing correctly..

1.5.2 Display advertising on other websites

Third parties, including Facebook and Google, may use cookies, web beacons, and similar technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads across different devices. This is designed to provide you with a reminder of products and services that you have viewed on our website, and to offer you a more personalised experience. These adverts will be presented to you when you visit other selected websites.

Google & specific media advertising networks

Please be assured that the data contained in the cookie used in these adverts is completely anonymous and doesn’t contain any of your personal details. For more information or if you’d like to opt out, please go to the Network Advertising Initiative website, the Your Online Choices website, or the About Ads website (please note that we’re not responsible for the content of external websites).

Find out more about how we safeguard your data

Visit our Trust page