We do not provide cover for visits to a counsellor that you’ve paid for yourself.

However, some plans have access to 6 free sessions of structured counselling in a 12 month period, arranged through our 24 Hour Advice & Information Line.

To see if structured counselling is included in your plan, please refer to your plan guide, which you can find in My Westfield.

If you still have a question try searching our FAQs