To access My Westfield, you’ll need to register first.

If you’ve already registered for My Westfield and forgotten your password, follow the steps to sign in, enter the email address you used to register for My Westfield, click ‘Continue’, then select ‘Forgot password?’.

An email will be sent to your inbox, provided the email address is in use. If the email doesn’t arrive after a few minutes, please check your junk/spam folders.

If using a work email address, please double check your security software isn’t blocking the email from Westfield Health.

If you’ve received notification that your policy has ended, access to My Westfield may be restricted.

For help please call our customer care team on 0114 250 2000 (8:30am-5:30pm, Mon-Fri except public holidays).

If you still have a question try searching our FAQs