If you need to inform us that a policyholder has passed away, please complete this online bereavement form. Based on the form, we will assess any outstanding claims, arrange refunds for any extra premiums taken and close the policyholder’s policy, including cancelling any Direct Debits.

Alternatively, you can inform us by calling our Customer Care Team on 0114 250 200 (8:30am-5:30pm, Mon-Fri except public holidays) who will kindly and sensitively assist you.

If you still have a question try searching our FAQs