When you’re named as mother or father on the child’s full birth certificate, or you are named as the child’s adopter, we’ll cover:

  • Single or multiple births, benefit is payable per child
  • Adoptions when the child is placed with you before their 16th birthday
  • Stillbirths when you send us the stillbirth certificate

If you’re submitting your claim for maternity/paternity, we will need to see the full birth certificate*, which should include:

  • You named as the mother or father
  • A copy or photo of the original

We can’t accept:

  • A short birth certificate that doesn’t name you as the mother or father

* Please note a photocopy or photo of the certificate is acceptable – DO NOT post your original receipt to us

If you’re submitting your claim for adoption, we will need to see the adoption papers**, which should include:

  • You named as the child’s adopter
  • A copy or photo of the original

We can’t accept:

  • Any documents that do not have you named as the child’s adopter the child’s birth certificate without the adoption papers

** Please note a photocopy or photo of the papers is acceptable – DO NOT post your original papers to us

To see a full list of the benefits covered on your plan including terms and conditions, please refer to your plan guide, which you can find in My Westfield.

If you still have a question try searching our FAQs