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Building the business case for employee wellbeing Understanding the mental health puzzle The wellbeing strategy workbook

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How do I get the My Westfield mobile app?

The My Westfield mobile app is only available on Android and iOS devices. To use the My Westfield mobile app you will need to have registered on My Westfield. Click here to find out if you have a My Westfield account.

Installing the My Westfield mobile app

You can install the app by downloading it from Google Play or the App Store.

Back to Help

If you still have a question try searching our FAQs

Definition of a pre-existing medical condition

A condition for which you or a dependent child:

  • Are currently taking any prescribed medication, or have taken prescribed medication in the last 12 months;
  • Have consulted a GP or Consultant Physician/Consultant Surgeon during the last 12 months;
  • Have received advice or treatment from a qualified practitioner or therapist i.e. Physiotherapist, Acupuncturist, Chiropractor, Homeopath, Osteopath, Chiropodist, Podiatrist or any other complementary medicine practitioner, during the last 12 months;
  • Have attended a hospital or registered treatment centre during the last 12 months;
  • Are awaiting any medical tests, investigations or treatment, or are awaiting the results of any medical tests or investigations, whether or not the condition has been diagnosed;
  • Attend your GP, Consultant Physician/Consultant Surgeon or hospital for monitoring or check-ups;
  • Have an illness, injury or condition that is permanent, or has ever previously recurred or that is likely to recur.

Remember, if you are not sure whether a fact needs to be declared you should tell us before making a claim so that we can decide whether it is relevant or not.

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Westfield Health

PO Box 340
Sheffield
S98 1XB

[email protected]

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Westfield Health is a trading name of Westfield Contributory Health Scheme Ltd and is registered in England & Wales company number 303523. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our financial services registration number is 202609. Westfield Health is a registered trademark. Registered address: Westfield House, 60 Charter Row, Sheffield, S1 3FZ.

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