Help Centre

How do I access the DoctorLineâ„¢ service?

Open 24 hours a day, simply call 0345 612 3861.  From abroad or from a mobile, call +44 (0) 203 554 0152.  We'll ask you to choose either a telephone or webcam consultation. Our experienced healthcare operator will take some details from you (including your Westfield Health account number, so please have this ready), and will book an appointment for a GP to call you back at a time convenient to you.

Top Questions

How can I find my plan guide?

Your plan guide is available in the My Westfield section of our website. More Details